Importer and exporter of Chemical Industry Products - UAE

Reliance Global General Trading (UAE) - Importer and exporter of Chemical Industry Products

Challenges & Solution

Challenges

Handling Domestic, Export and Third Port Shipment sales created operational gaps, especially in Third Port scenarios where multiple purchase orders were linked to a single sales order and vice versa. This led to poor traceability of quantities, costs and margins.

Shipment tracking was dependent on manual coordination, with no real-time visibility of BL status, causing delays and follow-up overhead.

Credit control across multiple companies and customer groups was difficult to manage manually, increasing the risk of exceeding limits without immediate visibility.


Solution

Implemented a customized ERP to manage all sales types within a unified workflow, including structured mapping between multiple sales and purchase orders for Third Port shipments.

Integrated Shipgo with Odoo for real-time BL tracking, improving shipment visibility and reducing manual effort.

Developed a Multiple Group Credit Limit system with automated alerts to control credit exposure across customers and companies, ensuring better financial control.