LGA

Telecom Digital Service Provider - Singapore

Challenges & Solution

Challenges

  • Disconnected systems for contracts, billing, and support.

  • Manual handling of purchase and inventory processes, leading to inefficiencies.

  • Complex recurring billing that required extensive manual effort.

  • Difficulty in deferred revenue recognition, causing accounting delays.

  • Limited visibility into sales, service performance, and financial reporting.

     

Solution

  • Contracts & Recurring Billing – Automated contract creation for service products with recurring invoices.

  • Purchase & Inventory – Streamlined procurement and real-time stock updates.

  • Deferred Entries – Automated revenue recognition aligned with accounting standards.

  • Customer Support – Integrated helpdesk for faster issue resolution.

  • Accounting & Finance – End-to-end automation with accurate invoicing and reporting.